Main Articles
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I can not find the answer to my question here. Now what?
Epic Touch\Epic PCS would like to be able to answer your question. Please contact us either by coming into the nearest store, by phone, or by email. Stores: Elkhart   Main Street620-697-2233 620-697-2111      9 AM - 6 PM Monday - Saturday        LiberalCoronado...
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Most Recent Articles
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Media reports of Internet outages for July 2012
Many media outlets are reporting the potential of Internet users losing their ability to surf the Internet in July 2012. These two articles give...
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Strong Email password?
Epic Touch has implemented the use of password complexity requirements. This action is to assist customers in protecting their email accounts. If...
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How do I access my Elkhart.com email when I am not home?
To access your email from any Internet connected computer.... 1. Go to https://mail.elkhart.com/ 2. Enter User ID which is your complete...
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How do I change my password for my email account?
Epic Touch highly recommends a user to have a strong password that would not be easily guessed by others. You can change your current email...
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Why am I suddenly getting alot of bounce messages from...
There is two reasons that this could be happening.1. Someone knows your email password and is using your email account to send spam messages....
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Speed or Bandwidth of my Internet Connection
Some things that have an effect on your local connection and speed are programs that could be running on your computers in your home network....
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How do I require authentication for outgoing mail in...
Authentication of outgoing(sending) emails reduces the SPAM emails being sent from within the elkhart.com network. Some email clients setting pages...
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How come my video streaming is always buffering or...
The quality of your Internet video streaming is based upon the Internet service package of which you are subscribed. Most Internet video...
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UR5U-8720L Remote Control Tutorial
Click the correct remote in the interactive to begin your tutorial.(This tutorial requires a flash plugin.)Tutorial mirrored from...
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What does it cost for a new tv jack install?
Do to changes in price it would be best to contact the local office .
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What does digital TV mean?
Digital TV (not to be confused with "High Definition TV" is a new format for broadcasting television signals via satellite or conventional over...
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How much does it cost to transfer my cable service?
A one time fee $25.00 will be billed to your account.
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What channels can I receive from Epic Touch Cable service?
EPIC TOUCH offers digital cable channels, and the newest in High Definition channels. For complete list of channels available, checkout theÂ...
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What is a bundle?
In the past, your services at Epic Touch were split out and charged by individual service. With the bundles, we combine the services and charge...
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How do I retrieve my voicemail?
Most phones all you have to do is press and hold the 1 button. This will direct you to your voicemail. The person will ask for your password. If...
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Most Viewed Articles
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Speed or Bandwidth of my Internet Connection
Some things that have an effect on your local connection and speed are programs that could be running on your computers in your home network....
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Occasionally when I dial a number, I hear three beeps and...
If you hear three even beeps, the network is busy due to high call volumes. If you hear three escalating beeps, this usually means the PCS phone is...
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[SPAM?] [BACKSCATTER?] and Junk Email Folder
SPAM and BACKSCATTER...
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UR5U-8720L Remote Control Tutorial
Click the correct remote in the interactive to begin your tutorial.(This tutorial requires a flash plugin.)Tutorial mirrored from...
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SPAM Control 101
This diagram explains an email delivery to a user of elkhart.com email and how that SPAM is stopped before reaching the user's computer.Additional...
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SPAM Control is not working!
The Epic Spam Control software will intelligently catch spam sent to your email account. Using a unique weighting system(see TESTS below), Spam...
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Setup for Outlook Express 6
Open Outlook Express and go to Tools Accounts... Select the Mail tab and then press the Add button and select Mail.. Enter your First and...
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How is my Epic PCS bill figured?
Our goal is to provide simple to understand plans for our customers. We want you to understand how you are charged. When you are on the Community...
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How do I connect to customer service using my Epic PCS...
Using your Epic Touch Phone simply press 611 talk or send. Or you can call 1-800-554-4250.
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Why am I suddenly getting alot of bounce messages from...
There is two reasons that this could be happening.1. Someone knows your email password and is using your email account to send spam messages....
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Why does the lighted screen on my phone darken? Is my...
When you press the power button, make sure you hold it down until the keypad lights. This indicates the power is on. The same applies to powering...
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IP Release and Renew Procedure
The following instructions show you how to find your IP address and if necessary release/renew your IP address under Windows 2000, Windows XP and...
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How do I access my Elkhart.com email when I am not home?
To access your email from any Internet connected computer.... 1. Go to https://mail.elkhart.com/ 2. Enter User ID which is your complete...
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A friend's e-mail that I receive is being marked as [SPAM]?
The simplest way to deal with this issue is to add your friend email address to your WebAccess Contact list. Emails from email addresses that are...
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How can I get Elkhart TV Cable Channel 2 over the Internet?
Channel 2 is available over the internet for those users who have a high speed internet connection like Epic Touch Co TurboNET and have purchased a...
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